FAQ

Every 12-18 months, depending on foot traffic, pets, and whether you eat tacos over the living room floor.

Easy:

• Wear shoes inside (preferably muddy).
• Let pets run wild after a walk.
• Spill coffee and say “I’ll clean it later.”
  Want to keep it looking fresh instead? We can help.

Yes, we move most furniture like chairs, sofas, and tables. We leave the heavyweights—pianos, china cabinets, and oversized bookcases—right where they are.

Absolutely. We handle basement carpet cleaning across Mayfield Heights, Solon, and Gates Mills. Just make sure the area is dry and accessible.

Yes, we use targeted treatments to lift stains and neutralize odors—even the ones your dog tried to “hide.”

Typically 24 hours. Good airflow and open windows can speed things up.

Every 12–18 months is ideal—sooner if you have pets, kids, or that one friend who always eats salsa on the couch.

Yes, we adjust our process based on fabric type to safely and effectively clean most upholstered furniture.

• Let your pet claim it as their throne.
• Use it as a dinner table.
• Ignore that mystery stain for 6 months.
  Don’t worry—we can usually fix all that (except the mystery part).

We do! Ask about our fabric protector to help your furniture fight off spills like a pro.

Nope—we provide on-site area rug cleaning only. No need to roll it up or load it into your car—we clean it right where it lives.

Yes, we use moisture barriers to protect your flooring while we deep clean your rug.

Most synthetic and some natural fiber rugs. If you have a specialty or handmade rug, we’ll let you know if it’s a good fit for on-site service.

• Put it in a high-traffic hallway.
• Skip vacuuming.
• Let your dog treat it like a towel.
  Or just call us and we’ll save it.

Because mopping usually pushes dirty water into the grout lines. Our professional grout cleaning gets deep into the pores and pulls the grime out for good.

Yes! Our grout color seal not only refreshes the look—it also protects it from future stains. Perfect for kitchens, bathrooms, and entryways.

• Use the same mop water all week.
• Let soap scum build up.
• Don’t seal it.
  But why do all that when we can make it look new again?

We serve the greater Cleveland area including Beachwood, Chagrin Falls, Chardon, Concord, Gates Mills, Highland Heights, Mentor, Pepper Pike, Solon, Willoughby, and nearby suburbs.

• Host a birthday party for a toddler.
• Let your golden retriever back inside after a swim.
• Forget your “no shoes indoors” rule.
  We’ll be ready when you need us again.

Not at all. Many customers provide access and go about their day. We’re insured, trustworthy, and treat your space like it’s our own.

Yes—all our cleaning solutions are non-toxic and safe for your entire family.

We offer a 100% satisfaction guarantee. If you’re not happy, we’ll come back and make it right.