Privacy Policy
Effective Date: August 4, 2026
Orion Cleaning Solutions Privacy Policy
Orion Cleaning Solutions (“Orion Cleaning Solutions,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide when using our website, orioncleaning.com, or when requesting our services.
This Privacy Policy explains what information we collect, how we use it, when it may be shared, and the choices you have regarding your information.
By using our website or submitting information to us, you agree to the practices described in this Privacy Policy.
Information We Collect
We may collect the following types of information:
Personal Information
When you contact us, request an estimate, schedule service, or make a payment, we may collect information including:
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Name
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Email address
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Telephone number
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Property address
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Billing address
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Payment information (processed securely through third-party payment providers)
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Service details
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Photos you voluntarily provide
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Communications between you and Orion Cleaning Solutions
Automatically Collected Information
When you visit our website, we may automatically collect information such as:
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IP address
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Browser type
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Device type
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Operating system
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Pages visited
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Time spent on pages
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Referring website
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Date and time of your visit
This information helps us improve our website and customer experience.
How We Use Your Information
We use your information to:
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Respond to quote requests
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Schedule cleaning services
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Process payments
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Send appointment confirmations and reminders
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Provide customer support
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Improve our website and services
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Prevent fraud and unauthorized activity
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Comply with legal obligations
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Send promotional emails when you have chosen to receive them
Marketing Communications
If you subscribe to our mailing list or provide your email address, we may occasionally send:
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Promotions
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Seasonal offers
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Service reminders
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Company updates
You may unsubscribe at any time using the unsubscribe link included in marketing emails or by contacting us directly.
Transactional emails related to appointments, invoices, or active services may still be sent.
Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:
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Remember user preferences
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Improve website performance
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Analyze website traffic
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Measure advertising effectiveness
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Enhance user experience
These technologies may include:
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Google Analytics
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Google Ads Conversion Tracking
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Meta (Facebook) Pixel
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Other analytics or marketing platforms we choose to use
You may disable cookies through your browser settings; however, some features of our website may not function properly.
Online Scheduling and Forms
When you request an estimate or schedule services through our website, the information you submit is used solely for:
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Preparing estimates
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Scheduling appointments
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Providing requested services
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Customer communication
We do not sell personal information submitted through our forms.
Online Payments
Payments made through our website are processed by secure third-party payment processors.
Orion Cleaning Solutions does not store complete credit card numbers on its own servers.
Please review the privacy policies of any payment provider you choose to use.
Information Sharing
We do not sell or rent your personal information.
We may share information with trusted service providers that help us operate our business, including:
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Payment processors
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Scheduling software providers
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Email service providers
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Website hosting providers
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Marketing platforms
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Analytics providers
These providers are only permitted to use your information to perform services on our behalf.
Data Security
We maintain reasonable administrative, technical, and physical safeguards designed to protect personal information.
While no system can guarantee complete security, we take commercially reasonable steps to reduce the risk of unauthorized access, disclosure, or misuse.
Data Retention
We retain personal information only for as long as reasonably necessary to:
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Provide requested services
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Maintain business records
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Comply with legal obligations
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Resolve disputes
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Enforce agreements
Your Choices
You may request to:
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Access your personal information
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Correct inaccurate information
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Delete personal information where permitted by law
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Opt out of marketing communications
To exercise these rights, please contact us using the information below.
Third-Party Websites
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those websites.
Children’s Privacy
Our services are intended for adults.
We do not knowingly collect personal information from children under the age of 13.
If we become aware that such information has been collected, we will take reasonable steps to delete it.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Changes become effective immediately upon posting to this page.
The Effective Date at the top of this policy indicates the most recent revision.
Contact Us
If you have questions regarding this Privacy Policy or our privacy practices, please contact:
Orion Cleaning Solutions
Website: https://orioncleaning.com
Phone: (440) 306-2369
Email: [email protected]